Purchases made between November 10 and December 25, 2025 are eligible for return or exchange until January 10, 2026, if they meet standard return conditions:

• Unused and unwashed
• In original packaging
• Proof of purchase required

Gift orders: Leave a note at checkout to qualify for the extended window.

Note:

• Final-sale and non-returnable items remain excluded.
• Service add-ons (expedited shipping, gift wrapping, custom packaging) are non-refundable.
• Return shipping fees are paid by the customer unless the item is damaged or incorrect. We recommend a trackable shipping method.

If your item arrives damaged or defective, contact us within 7 days of delivery at info@everlastingfabric.com with:

• Order number
• Photos of the issue

Our team will arrange a replacement or refund.

For US:

• Standard Shipping Deadline: December 12, 2025
• For Express Shipping Deadline: December 17, 2025

For International:

• Standard Shipping Deadline: November 30, 2025
• For Express Shipping Deadline: December 7, 2025

Shipping times may vary due to weather, customs, and carrier volume. Order early to ensure timely delivery.

Yes — due to peak volume:

• Processing: 2–4 business days (normally 1–2)
• Delivery times vary by region and carrier capacity
  

We’ll continue to share live updates on expected fulfillment timelines on our website banner and FAQ page.

Holiday Support Hours:

• Limited hours: Dec 24–26 and Jan 1–2
• Orders placed during these dates will process when normal operations resume

Yes — gifted items can be returned or exchanged if:

• They meet our return conditions
• A gift note was included on the original order

Gift recipients can contact info@everlastingfabric.com with order details.

Store credit is available for gift returns.

Yes. Availability varies by product.

• Add your message at checkout or email us immediately after ordering
• Gift packaging & customization fees are non-refundable

Preorder and backorder items will ship once available and still qualify for the extended holiday return window.

No — price adjustments cannot be applied to items purchased before or after sale periods.

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• Order early to secure availability
  Double-check your shipping address
• Save your confirmation email for tracking
• Contact us with any questions — we’re here to help