Please see check out to see the calculated shipping cost for other orders. Express shipping is currently available. Please visit check out to see the calculated rate.
All orders are shipped directly from our studio in Shanghai and from our fulfillment center in Seattle, USA. It is our goal to make sure our customers get their order in the fastest manner. This is why we ship using priority international. It is more costly for us but you are worth it! The current shipping time is around 4 - 7 business days depending on the shipping schedule at Fedex and UPS. Please note that customers are responsible for import tax if your country imposes.
The current processing time is 3 - 5 business days (processing times for non US orders are a couple days slower than US orders)
Please note that the return must be in its original condition (no signs of usage, this includes being washed, being worn or being stretched..etc) and customers are responsible for the return shipping cost. We are not responsible for the possible damage caused during the return shipping process. All returns must be initiated within 7 days of the delivery date.
Interested in returning an item? Please message us via our contact form for more info.
Once your return has successfully passed our inspection, you will receive either a full refund or partial refund.This process typically takes about 3-5 business days to complete. Shipping cost is not refundable. Customers have a choice of receiving a full refund via store credit or a partial refund through its original payment method.
For original method refund, there is a 25% restocking fee which is subtracted from your refund as it is nonrefundable. This fee includes partial shipping, material, and labor costs that are associated with your order. These measures are set for our small business due to higher costs in production and to help reduce fabric waste.
Thank you so much for your understanding! If there are any questions about our refund policy, please send message us via our contact form or live chat :)